Payment terms
Booking deposit 25% of total invoice
Deposit payment deadline Within 14 days after invoice date
Remaining balance 45 days before arrival
Bookings made within 45 days of arrival 100% payment required
Booking confirmation After receipt of funds in company bank account
Bank transfer charges Paid by the sender; EOT must receive the invoiced amount
Deposit payment deadline Within 14 days after invoice date
Remaining balance 45 days before arrival
Bookings made within 45 days of arrival 100% payment required
Booking confirmation After receipt of funds in company bank account
Bank transfer charges Paid by the sender; EOT must receive the invoiced amount
Cancellation terms
60–45 days 50%
45 days through arrival 100%
No-show 100%
45 days through arrival 100%
No-show 100%
Terms & Conditions
Booking and jurisdiction Agreements are considered concluded in Arusha and interpreted under Tanzanian law.
Travel insurance Comprehensive travel insurance is mandatory; cancellation coverage is recommended.
Passports and visas Clients are responsible for valid passports, visas, health certificates and required documentation.
Transportation EOT undertakes to provide roadworthy vehicles but disclaims responsibility for certain breakdowns, road-related delays and damage.
Wildlife viewing No particular animal sighting is guaranteed. Guests must observe park rules and guide instructions.
Complaints Report issues immediately to EOT and the supplier. Unresolved complaints must be submitted in writing within two weeks after the trip.
Liability EOT states that it exercises care but disclaims responsibility for loss or damage of belongings, personal injury or death.
Marketing EOT reserves the right to use tour photographs and videos for advertising or marketing.
Force majeure War, mechanical breakdowns, weather, riots and other extraordinary events may cause delays or changes; the document contains broad exclusions of liability.
Changes in rates EOT reserves the right to adjust prices and pass government tax or fee increases to clients, including after partial or full payment.
Company contact Email, telephone, website and postal address are supplied.
Travel insurance Comprehensive travel insurance is mandatory; cancellation coverage is recommended.
Passports and visas Clients are responsible for valid passports, visas, health certificates and required documentation.
Transportation EOT undertakes to provide roadworthy vehicles but disclaims responsibility for certain breakdowns, road-related delays and damage.
Wildlife viewing No particular animal sighting is guaranteed. Guests must observe park rules and guide instructions.
Complaints Report issues immediately to EOT and the supplier. Unresolved complaints must be submitted in writing within two weeks after the trip.
Liability EOT states that it exercises care but disclaims responsibility for loss or damage of belongings, personal injury or death.
Marketing EOT reserves the right to use tour photographs and videos for advertising or marketing.
Force majeure War, mechanical breakdowns, weather, riots and other extraordinary events may cause delays or changes; the document contains broad exclusions of liability.
Changes in rates EOT reserves the right to adjust prices and pass government tax or fee increases to clients, including after partial or full payment.
Company contact Email, telephone, website and postal address are supplied.
EYES OF TANZANIA LIMITED


